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Customer Service and Administration Assistant HCC58766

Hampshire County Council Logo

20812 - 22215 GBP ANNUAL

Hampshire County Council

Winchester, United Kingdom

Carolyn Williamson

$2 to $5 billion (USD)



Published 901 days ago

Job Details:
Salary Range: £20,812 - £22,215 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 (Part time hours will be considered)
Contract Type: Permanent

We have Customer Service and Administration career opportunities within our Shared Service Centre!

Our Shared Service Centre supports over 100,000 customers in Hampshire County Council and other Councils, Schools, Fire and Rescue Services and Hampshire and Isle of Wight Constabulary.

We are recruiting to customer service and administration roles to support customers in one of our service areas - Customer Support, Transactional Finance, Transactional HR, Payroll, Recruitment, as well as Data Management and Analytics. You can find out more about our Partnership, workplace and team here: about Shared Services Partnership.

If you have experience working in customer services or administration, we can give you all the training and support you will need.
Benefits of working with us:
We offer a rewarding career with great developmental opportunities, including qualifications and apprenticeships. You will be supported to develop a range of skills with opportunities to specialise.

You will work in our Hub at the Winchester office as well as from home. We call it hybrid working. This way of working delivers flexibility for the business and its employees.

Our employment and benefits package include:

  • Salary: £20,812 - £22,215 per annum.
  • Full-time and part-time working will be considered.
  • Annual leave entitlement starting from 24 days full time equivalent plus bank holidays.
  • Access to the Local Government Pension Scheme.
  • Staff discounts - access to a range of discounts on goods and services. These include holidays, insurance, loans, health and fitness, broadband TV and phone, food and drink, and much more.
Additional Information:
Customer Service and Administration Assistant Job Description and Person Specification

Please note applications will be reviewed once submitted and candidates invited to interview on an ongoing basis.
Vetting Requirements:
Please note that currently, our vacant positions are all subject to Non-Police Personnel Vetting (NPPV). Candidates must have resided in the UK for a minimum of 3 years for clearance to be obtained. Further information about this process will be provided to successful candidates.
Contact Details for an Informal Discussion:
Bekky Walker, Training and Culture Officer on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

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