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Customer Service Executive- Homeworking (Travel Industry)

Jewels Recruitment Logo

27000 - 35000 GBP ANNUAL

Jewels Recruitment

London, United Kingdom

Unknown / Non-Applicable

Company - Public

Published 1184 days ago

Location: Basingstoke, Bath, Belfast, Bournemouth, Birmingham, Bracknell, Brighton, Bristol, Cambridge, Cardiff, Carlisle, Colchester, Cornwall, Coventry, Devon, Essex, Exter, Gatwick, Glasgow, Gloucester, Harrow, Hayes, Heathrow, Hounslow, Inverness, Ipswich, Kent, Leeds, Leicester, Liverpool, London, Luton, Maidenhead, Maidstone, Manchester, Norwich, Nottingham, Northampton, Newcastle upon Tyne, Oxford, Pinner, Plymouth, Reading, Sheffield, Southampton, Surrey, Sussex, Swansea, Wales, Watford, Wembley, Worthing, York, Southend-On-Sea, Slough, Berkshire, Swindon, Wiltshire, Croydon, Eastbourne, Scotland, Cheshire, Arundel, Warrington, Hampshire, Petersfield, Uxbridge, Ascot, Loughton, Windsor, East London, Central London, Dundee, Twickenham, Livingston, Crawley, Horley, Horsham, Rochford, Rusilip, Ayr,
Salary: Depending on experience
Job Type : Permanent
Brief Description:
Competitive Salary plus benefits
Mon- Fri- 9.00 – 18.00pm – Alternate Saturdays 9.00- 17.00pm

Jewels Travel & Hospitality are seeking a Travel professional to join a homeworking company within the Customer Service team.

As a Customer Service Executive you will be working from home, the ideal candidate for the Customer Service Executive must have previous experience within the travel industry.

Customer Service Executive would be required to handle phone, email and chat interactions with customers. Managing client queries, complaints, and process customer requests.

You will be working with all groups and departments involved in customer service, processing and support.

Experience Required

A Customer Service Executive would be required to perform many of the following tasks:

  • Providing after sales support to the clients
  • Liaising with customers
  • Processing customer Requests
  • Supporting sales and development departments
  • Assisting with any pre or post travel complaints
  • Updating /Loading Database.
  • Accepting Payments from clients over the phone.

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