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Digital Marketing Accounts Specialist

SOAP MEDIA Logo

30000 - 40000 GBP ANNUAL

SOAP MEDIA

Preston, United Kingdom

Unknown / Non-Applicable

Company - Private

2005

Published 334 days ago

Key Details

  • £30,000 – £40,000 per annum
  • Fully decentralised with work from anywhere policy
  • Engaged management team and consistent 8+ NPS
  • Provision for training, equipment and wellbeing
  • Structured and supported personal development time every Friday
  • Access to the Health Assured Employee Assistance Programme (EAP)
  • Occupational sick pay scheme
  • Birthday off and an extra day off for every year of service
  • Access to meeting spaces in Manchester and Preston

We’re on the hunt for our next Soaperstar! Our ideal senior account specialist has the meticulousness to analyse market trends and consumer behaviour with the creative flair to translate the findings into a performance-boosting strategy. An excellent communicator who can effectively configure an end to end journey that delights the end user at every touchpoint. If you’re a logical thinker with strong commercial acumen, then we have a great opportunity for you.

To be best equipped for this role, you’ll likely have 3+ years of experience managing holistic marketing strategies and deliverables within an agency environment. You’ll also be adept with direct contact and communication with senior management and decision-makers. This means you’ll be passionate and esteemed, with exceptional organisational skills to retain your control.

You’ll benefit from collaborating with award-winning teams that have picked up recognition from the Drum and even Google themselves. All of whom are eager to contribute to advanced marketing strategies. We also use a wealth of cutting edge tech, selected to allow us to deliver our best work.

This role will support our Partnerships Director and Head of Media. You’ll soon get up to speed with the “Soap way” and have the opportunity to work with some of the most exciting, forward-thinking brands across the world. Our client turnover is extremely low, as we’ve delivered success by going the extra mile – we view clients more as partners, and they see us as extensions of their team, not external outsiders. The successful candidate will strike up productive relationships and understand how Soap are integral to delivering our partner’s visions.

Working for us can be demanding, but it’s also fun and hugely rewarding. It’s pivotal you enjoy this way of working and, in return, we’ll provide you with the environment and support to soar in your role. We’ll develop you as you develop others, in a culture focused on honesty, recognition and commitment to getting the very best for our clients.

Role Responsibilities

  • Lead communications with existing clients.
  • Proactively identify and resolve issues before they escalate.
  • Keep finger on the pulse to regularly propose opportunities.
  • Work closely with our Partnerships Director and Head of Media to onboard and execute new client strategies.
  • Take an ongoing responsibility for the activity and growth of the clients assigned to you.
  • Keep a fluid dialogue with senior management around the health of client relationships, including reporting on outcomes, successes and risks.
  • Maintain timely and effective response times.
  • Keeping abreast of developments within the digital marketing industry.
  • Develop a strong understanding of our products and service offering to readily tailor an optimal strategy to any scenario.
  • Attend key client meetings, offering strategic guidance and advice. Share insight with delivery teams to ensure objectives are met.
  • You will be creating strategies with some of the country’s best specialists. Whilst it is collaborative, take responsibility for the overall strategy on your accounts and the profitable retention and growth of our existing business.
  • Be the escalation point for the internal team tasked with executing your strategy.

Skills and Experience

  • 3+ years of experience within a similar role in an agency environment.
  • Demonstrable examples of success within a similar role.
  • Strong, demonstrable understanding of omnichannel strategies and attribution.
  • Excellent communication skills, both written and verbal.
  • Strategic and creative with the ability to think out the box.
  • Passionate, energetic, and proactive attitude.
  • Exceptional organisational skills.

Why Choose Soap Media?

  • Freshen up your career with our award-winning agency.
  • Fully decentralised with work from anywhere policy.
  • Work on exciting and challenging projects for famous brands.
  • Engaged Management team and consistent 8+ NPS.
  • Talented team of coders, creatives, marketers and smooth operators.
  • Provision for training, equipment and wellbeing.
  • Personal development plan with monthly coaching.
  • Regular meet-ups and fun team-building events.
  • Birthday off and extra day off for every year of service (up to 5 days).
  • Competitive salary, pension & career progression plan.
  • Open, passionate, progressive and energetic culture.
  • Named “No.1 Agency for Customer Satisfaction” by The Drum.
  • WeWork offices with access to 100s of locations worldwide.


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